Privacy Policy

Effective Date: [Insert Date]

This privacy policy notice is served by Vanilla Interiors for the website www.vanillainteriors.co.uk.

The purpose of this policy is to explain how we collect, process, handle, and protect your personal information while you browse or use this website. If you do not agree with this policy, please cease using this website and refrain from submitting your personal data to us.

1. Key Definitions

• “I”, “our”, “us”, or “we”: Refers to the business, Vanilla Interiors.

• “You” or “the user”: Refers to the person(s) using this website.

• GDPR: General Data Protection Regulation.

• PECR: Privacy & Electronic Communications Regulations.

• ICO: Information Commissioner’s Office (the UK data protection regulator).

• Cookies: Small text files stored on a user’s computer or device.

2. Core Data Protection Principles

Under the GDPR, we adhere to the following key principles when handling your data:

• (a) Lawfulness, fairness, and transparency

• (b) Purpose limitation

• (c) Data minimisation

• (d) Accuracy

• (e) Storage limitation

• (f) Integrity and confidentiality (security)

• (g) Accountability

3. Processing Your Personal Data

Under the GDPR, we control and process your personal information electronically using lawful bases (such as consent, contractual necessity, or legitimate interests).

If the lawful basis for processing your information changes, we will notify you promptly. We will immediately stop processing your personal information if the original lawful basis is no longer relevant.

4. Your Individual Rights

Under data protection laws, you have the following rights regarding your personal information:

• The right to be informed about how your data is used.

• The right of access to request copies of your personal data.

• The right to rectification of inaccurate or incomplete data.

• The right to erasure (the “right to be forgotten”).

• The right to restrict processing of your personal data.

• The right to data portability to transfer your data elsewhere.

• The right to object to certain types of processing.

• Rights related to automated decision-making and profiling.

Handling Requests & Complaints

• Subject Access Requests (SARs): We handle all data requests in full accordance with the GDPR and will respond within one calendar month.

• Complaints: If you have concerns about how we handle your data, you have the right to lodge a complaint directly with the ICO at www.ico.org.uk.

5. Internet Cookies

We use cookies to enhance your browsing experience, analyse site usage, keep you logged in where applicable, and display relevant content or advertisements.

• Essential Cookies: Some cookies are strictly necessary for the website to function properly.

• Cookie Control: We use a cookie management system allowing you to accept, reject, or customise which non-essential cookies are saved to your device.

• Managing Cookies: You can also manage or delete cookies at any time directly through your web browser settings.

Cookies We Use:

• Google Analytics (used to analyse site performance and visitor behaviour)

6. Data Security & Protection

We ensure the security of any personal information we hold by using secure data storage technologies, encryption, and strict internal operational procedures. Our protocols meet all standard GDPR compliance requirements to protect your data from unauthorised access, loss, or misuse.

7. Email Marketing & Newsletters

We process your data on a consent-based lawful basis when you subscribe to our newsletter or marketing mailing list.

• Email Service Providers (EMS): Marketing emails are sent via third-party providers (such as MailChimp).

• Tracking Technologies: Our emails may contain tracking beacons or tracked clickable links. These capture subscriber activity (e.g., open rates, clicks, IP addresses, dates, times, and broad geographic data) to help us measure campaign performance.

• Unsubscribing: All marketing emails comply with the GDPR and PECR. You can withdraw your consent or update your preferences at any time by clicking the “Unsubscribe” link at the bottom of any email, using our direct MailChimp unsubscribe link, or by contacting us directly.